Find a panel date that works for everyone.

Create a private availability request, share one link with the people involved, and let the system identify dates with the essential attendees, a Chair and two Panel Members available.

Working-week and month selection

Contact details are never shown to other responders

Step 1 of 2

Panel details

To be completed by the Complaints Manager

First nameSurnameEmail addressThis will be used as the reply-to address for emails sent to successful attendees.CouncilInternal case reference

Attendees expected

Tick Essential beside anyone whose availability must align before a date can qualify. Your selected dates will automatically count as your own availability as the Complaints Manager, so you will not need to respond separately.

ComplainantsThe complainant has said they will not attendThey will be excluded from availability matching but can still provide a written submission and receive the confirmed date.

Expected attendees

Choose which expected attendees are essential to finding a suitable date.

ComplainantEssentialStage 2 Investigating OfficerEssentialStage 2 Independent PersonEssentialAdjudicating ManagerEssentialComplaints ManagerEssentialClerk / Note TakerEssential

Panel members

Panel ChairEssential

Panel Member 1Essential

Panel Member 2Essential

Additional attendees

Include any additional roles expected and mark them Essential only when their availability must align.

Complainant's SupporterEssential attendee

AdvocateEssential attendee

Additional LA RepresentativeEssential attendee

TranslatorEssential attendee

Custom attendees

Add another named role and choose whether it is essential.

Step 2 of 2

Choose every possible AM or PM

Move between working weeks or months. There is no limit on how far ahead you can go.

Every slot you select here will count as your availability as the Complaints Manager. You will not need to complete the attendee form yourself.

September 2026

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Selected

0 slots selected

About the Independent Person role

This site provides progress, availability and panel-arrangement information.